Privacy Policy

1. Information We Collect

We collect the following types of information:

• Account Information: When you create an account, we may collect your full name and email address.
• Image Data: With your explicit permission, we access your device's camera to capture images of your face. These images are used for AI-driven skin analysis. We send these images to our secure cloud servers for processing.
• Location Information (for Timezone): With your permission, we may collect your general location to determine your timezone. This helps us send you timely daily reminders (e.g., morning and evening) if you opt-in to receive notifications.
• Personalization Data: We may ask for information such as your age and current stage of menopause. This data helps us personalize your experience and improve the accuracy of our AI predictions and insights.
• Usage Data: We may collect information about how you use our Services, such as the features you interact with and the frequency of your use. This helps us improve our app.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, operate, and maintain our Services.
• To perform AI-driven analysis on your images to provide you with skin health insights and hot-flush predictions.
• To personalize your app experience and tailor insights to your profile.
• To send you daily reminders and other relevant notifications, if you have given us permission.
• To improve our AI models and the overall effectiveness of our Services.
• To communicate with you, including responding to your inquiries and providing customer support.
• To monitor and analyze trends, usage, and activities in connection with our Services.

3. Data Storage and Security

Your information, including image data, is stored on secure cloud servers. We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

4. Data Retention and Deletion

We retain your personal information for as long as your account is active or as needed to provide you with Services. You can delete your account at any time through the app settings. Upon account deletion, we will take steps to delete your personal information in a timely manner, subject to any legal or regulatory obligations to retain such information.

5. Cookie Policy

Our website uses essential cookies to function correctly. These cookies do not track personal information for advertising purposes. For more information on managing your cookie preferences, please see our Cookie Settings page.

6. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate personal information.
• The right to request deletion of your personal information.
• The right to object to or restrict processing of your personal information.
• The right to data portability.

To exercise these rights, please contact us using the details provided below.

7. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: hello@hormoniq.xyz